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Free shipping for orders shipped to The Netherlands, Belgium or Germany !

Having problems with your order?

Reach out to us anytime.

Having problems with your order? Reach out to us anytime.

Below you will find answers to frequently asked questions of our customers

You can return a puzzle by contacting us via the contactform on our website. We are pleased to assist you with the returns process.

Our returns policy allows you 30 days to return a puzzle after receipt. The product must be in unopened and undamaged condition to be eligible for a return.

Once we have received and checked your returned puzzle, we will process your refund within 5-7 business days.

Please contact us immediately and send us photos of the damaged puzzle. We will send you a replacement and cover the return costs.

Yes, return shipping costs will be borne by the customer unless the product is damaged or defective upon receipt.

Yes, you can return a puzzle if you change your mind, but please note that the return costs are at your expense.

You can reach our customer service via We are ready to answer all your questions regarding returns.

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